As SiteOne’s business scaled rapidly, operational complexity grew in tandem. Managing product demand, optimizing inventory, and ensuring timely replenishment across hundreds of branches became increasingly challenging. The absence of world class technology and automation led to inefficiencies across multiple operational areas:
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Inventory replenishment was reactive across many core items rather than predictive, creating imbalances and service issues between branches
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Procurement teams faced difficulties aligning orders with vendor requirements or truckload efficiencies
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Branch managers spent excessive time manually analyzing data, leaving less capacity for customer facing activities
To sustain reliable service and maintain customer satisfaction, the company needed a unified planning and forecasting system capable of handling its growing network and diverse product portfolio. “There was no easy way to forecast demand or plan replenishment across the network. The functionality simply did not exist in the system we had before Blue Yonder,” says Kidwell.
Measurable and meaningful impact across the organization
Blue Yonder’s solutions have provided SiteOne with end-to-end visibility and control over its supply chain operations. Forecasting and fulfillment became standardized processes rather than fragmented, manual exercises. This systemized approach allows planners to move away from intuition-based decisions and toward data-driven forecasting supported by advanced analytics. The most significant measurable outcome has been a 97% in-stock rate, a performance level that the company attributes directly to the capabilities of Blue Yonder.
Blue Yonder Dynamic Deployment helps rebalance the company’s inventory between its branch locations and distribution centers, while Blue Yonder Order Optimization has ensured that replenishment orders are aligned with truckload sizes or targeted dollar amounts, optimizing procurement from both store-level and DC-level perspectives. “Blue Yonder Order Optimization is what we use to make sure we’re balancing out safety stock needs against what the system is telling us to order. It helps us optimize truckloads and vendor orders while keeping availability high,” says Kidwell.
Although the organization is still refining its measurement framework and expanding its analytics capabilities, the operational improvements are evident across multiple dimensions:
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Forecasting accuracy: Enhanced statistical models and automated forecasting processes have improved visibility into product demand across regions and categories.
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Procurement efficiency: Automated order generation and load optimization have reduced overordering while maintaining service levels.
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Planning productivity: Planners now spend less time manually adjusting forecasts and more time analyzing business drivers, seasonal trends, and vendor performance.
Together, these results have created a more responsive, data-driven supply chain that aligns planning decisions with real-time business needs.
Evolving the supply chain for the future
With the foundational Blue Yonder solutions firmly established, SiteOne is focused on advancing to the next phase of its supply chain transformation. The company is exploring how to integrate additional layers of intelligence, collaboration, and automation into its planning ecosystem.
In addition to process expansion, the company is evaluating new Blue Yonder capabilities, including AI-driven planning forecasting.
“Our focus is on moving planners away from constantly managing forecast exceptions and trend breaks and towards understanding the inputs that shape demand — like market intelligence and category feedback. This evolution will aim to strengthen both forecast reliability and planner efficiency,” says Kidwell.
SiteOne Landscape Supply’s adoption of Blue Yonder solutions represents a decisive step toward modern, intelligent supply chain management. By unifying forecasting, inventory replenishment, and procurement processes, the company has achieved both operational stability and scalability across a rapidly expanding network.
As SiteOne continues to evolve its planning capabilities, the collaboration with Blue Yonder is enabling new levels of efficiency, insight, and responsiveness—setting the stage for sustained growth and customer satisfaction across the landscape supply industry.
