Blue Yonder research found that 80% of global organizations have piloted or implemented generative artificial intelligence (AI) in their supply chains. However, going beyond a pilot and embedding AI into business processes to truly realize its maximum potential is a major challenge. According to the Project Management Institute, between 70-80% of AI initiatives end in failure, highlighting just how difficult it can be to plug existing general AI and machine learning (ML) tools and tech into industry contexts.
One of the biggest barriers is in technical architecture. Point solutions for supply chain processes are not fit to deliver AI the data it needs. Businesses reliant on point solutions and batch processes aren’t able to give AI tools the right quality of data, quickly enough, and lack the scope of end-to-end vision to ensure that the AI tooling they’re adopting will offer valuable decisions or optimizations.
In this blog, we’ll explore three ways that supply chain technology architecture can be improved to allow businesses to adopt and realize value from AI – and show how Blue Yonder’s technical architecture is purpose-built for just that.
AI-tuned data model
A common data model serves as a standardized framework that defines how data is structured and interconnected across various systems and applications. It provides a unified schema, ensuring that data is consistent and interoperable so that different systems communicate effectively.
An AI-tuned data model is structured in a way that allows first-party AI/ML to leverage the data with greater speed and accuracy, leading to faster recommendations and root-cause analyses. For example, data in this form can be used by Blue Yonder’s industry-leading ML and AI capabilities, which create accurate and explainable insights across products. Crucially though, an AI-first common data model also enables the data to be easily ingested and utilized by external AI agents. These agents can engage with both the first-party business data as well as third-party data from beyond the business to make better-informed predictions and suggest the right actions.
Without designing this key architectural piece for the needs of AI, external AI agents will struggle to ingest business data and make relevant recommendations. To make sure our customers can effectively adopt cutting-edge agentic AI, Blue Yonder has delivered an AI-tuned data model in the latest product release (24.4) to both improve our embedded AI performance and to enable easier integration with external AI agents and applications.